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Do Not Sell My Personal Information

Last Updated: January 11, 2026

What You'll Find Here

Your Privacy Rights What Personal Information We Collect How We Use Your Information Sharing with Third Parties Data Retention Practices How to Submit a Request

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the following rights:

Right to Access

You have the right to know what personal information we collect about you, the sources of that information, and how we use it.

Right to Delete

You can request that we delete your personal information, subject to certain exceptions required by law.

Right to Correct

You can request correction or amendment of inaccurate personal information we hold about you.

Right to Opt-Out

You can opt out of the sale or sharing of your personal information with third parties.

Right to Data Portability

You can request your personal information in a structured, portable format that you can transfer to another service.

Right to Withdraw Consent

You can withdraw previously given consent for the collection and processing of your personal information.

What Personal Information We Collect

We Collect:
  • Account information (name, email, phone)
  • Billing and shipping addresses
  • Payment information (processed securely)
  • Order history and preferences
  • Communication preferences
  • IP address and device information
We DON'T Collect:
  • Social security numbers
  • Precise geolocation data
  • Health or genetic information
  • Biometric information
  • Race, religion, or sexual orientation
  • Any data not voluntarily provided

How We Use Your Information

We use your personal information for the following purposes:

Process orders, provide customer service, send order confirmations and updates

Send promotional emails, newsletters, and updates (only with your consent)

Analyze usage patterns to improve our services and user experience

Meet legal obligations, prevent fraud, and ensure security

Sharing with Third Parties

We do NOT sell your personal information to third parties. However, we may share your information with:

Service Providers
Payment processors, shipping partners, hosting providers
Legal Requirements
When required by law or to prevent illegal activity
Business Transfers
In case of merger, acquisition, or sale of assets
Our Commitment: Any third-party sharing is done only with appropriate data protection agreements in place.

Data Retention Practices

We retain your personal information only as long as necessary to provide our services and comply with legal obligations:

Information Type Retention Period Reason
Account Information While active + 2 years Legal/tax requirements
Order/Transaction Data 7 years Tax and accounting records
Marketing Preferences While opted in Respect your choices
Server Logs 90 days Security and performance
Session Data 2 years Analytics and compliance

How to Submit a Privacy Request

To exercise any of your privacy rights, you can submit a request through any of the following methods:

Email Request

Send your request to:

contact@solvxyz.com

Include: Your name, email, and specific request details
Contact Form

Use our online contact form:

Submit via Contact Form

Select "Privacy Request" as the subject
Response Timeline
  • We will acknowledge your request within 5 business days
  • We will fulfill your request within 45 calendar days (or as required by law)
  • We may request additional information to verify your identity
  • You will receive a response via your preferred contact method

Important Information

No Discrimination

We will not discriminate against you for exercising your privacy rights. You will receive the same service and pricing regardless of whether you exercise your rights.

Need Help?

If you have questions about your privacy rights or need assistance with a request, please don't hesitate to contact us.

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